Frequently Asked Questions
Straight answers about the Emotion Code, remote sessions, results, and policies.
What is the Emotion Code, exactly?
The Emotion Code is an energy-healing method developed by Dr. Bradley Nelson, D.C. (ret.). The idea is that emotionally intense experiences can leave behind "trapped emotions" — pockets of emotional energy that may continue to affect how we feel. A certified practitioner uses muscle testing to identify these trapped emotions one by one and then works to release them. It's gentle, non-invasive, and many clients describe feeling lighter afterward. It is a complementary wellness practice, not medical or mental health treatment.
Do I need to be on the phone or on video for my session?
No — and this surprises a lot of people. The standard session is done by proxy: after you submit your intake form, Len does the work on his own schedule and sends you a written summary of everything found and released. If you'd like to be present, you can add the Live Video option (+$25) or, if you're in the Louisville, KY area, book In-Person (+$50).
How does proxy work… work?
With your permission (given on the consent form), Len uses his own body as a stand-in — a "proxy" — for yours during muscle testing. This is the standard method taught by Discover Healing and used by certified practitioners worldwide for distance sessions. You don't need to do anything at a specific time; many clients simply go about their day.
How do I know it worked?
Two ways. First, you'll receive a written summary listing each trapped emotion or imbalance that was identified and released — most clients find these surprisingly relatable. Second, pay attention over the following days: people commonly report feeling lighter, calmer, or noticing that an old reaction has softened. Responses vary from person to person and are sometimes subtle, and we never guarantee a specific outcome.
Is this a substitute for therapy or medical care?
No. Energy sessions are complementary — they can sit alongside professional care, but they are not a diagnosis, treatment, or cure for any medical or mental health condition. If you're dealing with a health concern, please work with (and keep working with) licensed medical or mental health professionals. Many of our clients do both.
How do you test animals?
The same way as distant human clients: by proxy, with the owner's authorization. Your pet doesn't travel or appear on camera. You describe what you've been noticing on the intake form, Len does the session remotely, and you receive a written summary. Energy work is never a substitute for veterinary care.
How long until I notice anything?
It varies. Some people report a shift within hours; for others it unfolds gradually over several days as the body processes the session — which is also why multi-session packages are spaced out. Some sessions feel dramatic, some feel quiet. Both are normal.
What is a Heart-Wall?
"Heart-Wall" is the Emotion Code term for an accumulation of trapped emotional energy around the heart — thought of as a protective wall the subconscious builds during difficult seasons of life. Clearing one usually takes several sessions, which is why we offer it as a 4-session package. Many people describe feeling more open and connected after Heart-Wall work.
What is your refund and cancellation policy?
If your remote session hasn't been started, or your video/in-person time hasn't been coordinated yet, contact us for a full refund or reschedule — no hard feelings. For multi-session packages, unused sessions can be refunded on a prorated basis. Completed sessions aren't refundable, since the work has been done, but if something felt off we genuinely want to hear about it.
Where are you located, and do I have to be local?
We're based in Louisville, Kentucky, but most sessions are remote, so we work with clients anywhere. Only the in-person option requires you to be in the Louisville area.